AskVet, 360° Pet Care that is transforming the customer journey.
Solve for time pressure and limited clinic appointments by using data and AI to transform the pet care customer journey.
Imagine
If you could extend clinic care to pet parents’ questions and concerns 24/7 with trusted expertise that triages concerns, provides immediate answers in every communication channel, and monetizes your offerings for wellness–all while reducing unnecessary front desk activities.
- Imagine the anxious new puppy owner who needs answers on a Saturday night and gets specific and immediate help that provides them with the right course of action, all thanks to your clinic.
- Imagine an after-hours call about a sick dogpassing through through virtual triage, then being escalated to chat live with a vet and ending with booking the next available appointment at your clinic, all as an expression of your brand.
- Imagine that all the questions about pet allergies, cat bathing, and the best pet food for the breed get instant answers suggesting the brands you prefer, all without your staff picking up the phone.
- Imagine a conversation about a pet’s skin handled by the virtual front desk instantly providing the pet parent with two care options, scheduling a follow-up email, and reminding them about their next visit.
Virtual Front Desk
Reduce staff stress with our natural language AI that can answer the phone, email, or text, and triage patients–freeing the front desk to work with clients that are in-clinic.
Virtual Wellness Programs
Increase client satisfaction and monetize ongoing pet wellness, behavior, nutrition and training with a white-labeled and turnkey Virtual Wellness Plan.
testimonials
Happy Pet Parents
See how 360° Pet Care is providing a personalized experience, at scale.
With AskVet, your clinics will...
Increase Profit
A two-tiered system of care monetizes wellness care while it relieves staff and increases the margin with in-clinic cases.
Relieve Staff
Allow your staff to focus on support for clients who are in-hospital and need attention now.
Improve CSAT
Provide customers with immediate answers and support 24/7 from all access points, including phone, web, text. email, and mobile app.
Provide 24/7 Triage
Provide 24/7 triage with an AI VetBot and veterinary experts providing immediate guidance to worried pet parents - driving high need and high value cases into the clinic.
Monetize Wellness Offerings
Create virtual wellness offerings that add revenue and build customer satisfaction, without any additional work.
Build Brand Loyalty
Stand out with customers because their questions are immediately answered in any channel at any time. Immediate support drives client retention and referrals.
Lead the Industry
Lead the industry with a productized solution that connects all your communication channels (including the phone) into a single, Al-powered answer-and-triage engine.
Easily Launch
Implement 360° care without waiting for long on-boarding or development processes. and get access to the latest Al and 1.5 million veterinary insights.
Transform the service delivery experience as you relieve staff and build margins.
See how AskVet can move your clinic to the next level of growth and care.
Schedule a demo to learn how your vet clinic can implement your own custom pet wellness solution