Before you provide us with your contact information so that we can cancel your AskVet by Vet24seven subscription, please check the name of the service on your credit card statement. It should say “AskVet by Vet24seven”.

If the transaction is listed as “Ask A Vet Online”, “Ask A Veterinarian Online”, “AskAVetOnline.com”, or any variation, all of those entities are affiliated with a completely separate company called JustAnswer.com.

Please call (800) 349-0230 for assistance, or send an email to support@justanswer.com.​